Commonly Asked Questions
How does the trial subscription work?
Sign up for a 30 day trial account. After 30 days
if you have not selected a plan you will be converted to the
Free plan. No credit card required for trial accounts.
You can upgrade to a paid plan at any time.
I only have a single event so why a year long subscription
Our annual pricing plans are very cost effective and less than what you would pay for a few months of our
competitors. We also want to make EasyREG available to
your organization as your needs change during the year.
How can I keep my subscription plan at one level?
You can keep your plan price at one consistent level
regardless of how much you use us by removing old,
unwanted event forms and submissions from your account as
you near your plan's usage limits. Which forms and
submissions you keep is totally up to you.
What if I go over my usage limit while an event is running?
You will never miss a submission. EasyREG will
continue to accept your submissions while you adjust your
plan or remove old events/submissions to get you back under
your current plans limit.
Why would I
want to keep my old event forms and submissions?
EasyREG provides many useful features that leverage your
old events and submissions. Keeping these allows you
to email previous registrants to invite them to new events
as well as reuse event items like forms, customized
emails, wait list options, event fees and payment settings.
Reuse allows you to quickly create new events from old events.
storage do I need?
A normal event uses around 2 MB of space so normal allotments
are fine for every plan. If you send a lot of large
attachments using our broadcast message feature or create
forms where users are uploading files as a part of their
registration, each of these files will be 2 MB on average.
This is where the space is taken up.
Can I change my subscription plan during the year?
Yes. Throughout the year you can upgrade or
downgrade your plan. Any upgrade will credit unused
months towards your new plan price. Downgrades go into
effect as soon as your current plan expires.
What if I want to cancel my subscription plan?
After the trial period you default to the Free plan and
pay nothing. If you cancel a Starter, Basic Pro or Pro
Plus plan your account will not be auto renewed. After the
account expires it will default to the Free plan so
you can continue to access your event registration
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||Every account has a default
banner to use on every form. Along with the
banner "image" these banners link to other useful
pieces of information such as the site URL, key
contact email addresses and phone numbers.
This information is used on the event form, during the
submission process and in emails that are sent out during
and after the registration process. Having multiple
banners allows you to set up different "departments" that can each have their own unique look,
URL's and contact information.
||The Signup Page is a link that you can add to your site that will list
all of the events that are currently open and
accepting registrations. One key feature of
this page is that an event administrator can dynamically
add/remove events from the page without needing to
access the web site.
||Event categories are an
enhancement to the Signup page. By creating
and applying categories to your events you can
organize and control how they will be displayed on
the Signup page. Use
categories to setup different "departments" in your
|Manage Registrations and
||EasyREG provides a powerful
administrative backend to allow you to manage your
registration and fee information. You can edit
existing registration information or add new
information included on the registration form but
not initially filled in by the registrant.
Fees associated with a submission can be added,
removed or edited. If payments are due you can
send reminder emails in mass or one at a time.
||EasyREG accepts payments on
your behalf using PayPal or a merchant account set
up through EFT Corporation. Use either to
Visit EFT Corporation
page to learn more about its advantages over PayPal.
Payment and Discounts Options
flexibility in how payments are accepted and
discount's applied. Certain plan types allow
configuration of installment payment plans (i.e.
Deposit + 3 equal payments) or discount options
(promo code to apply % or $ amount off).
Finally we provide
"event max pricing" to allow a family plan
caps the total amount charged to a family.
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